At Amelore we do quite a bit of work re-positioning the HR function within a business where it has lost focus. A critical area is around communications where HR can lapse into jargon or use clichéd business-speak that most people find uncomfortable. Often people tell us that they just don’t understand what the HR department is saying to them.
|And HR said to me…|
- Not keeping good records so they have no evidence when challenged
- Firing in the heat of the moment without any investigation
- Telling people they are redundant without any consultation period
- Suspending someone as a punishment but with no good reason or no pay
- Forgetting that positions can be made redundant but not people – ie if a job is going, consider other options for that employee
- Saying someone is redundant but writing a letter that sites a performance issue as the cause – will automatically be unfair.
- Being kind and allowing friends and family to get involved but making the situation more complicated – especially if those friends and family understand the process better than the employer
- Ignoring grievances or letting situations go on for too long
- Not using probation periods for new employees properly – 6months always
- Deducting money from wages for damaged or lost goods without the permission of the employee – you just can’t do this.
- Hiring quickly and firing slowly. If at all.